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Label Generation Errors

April 17, 2024 at 2:37 PM EST

Fulfillment Shippo

Resolved after 1h 3m April 17, 2024 at 3:40 PM EST

Resolved

Shippo has resolved the issue and labels are now generating as expected.

(15:40 EST — Apr 17)

Update

Shippo is flushing the cache to resolve the issue.

(14:39 EST — Apr 17)

Update

Intermittent label download errors on the Shippo end. We will continue to monitor the situation.

(14:37 EST — Apr 17)

Investigating

Reports of label generation errors from Fulfillment and Shippo.

(14:30 EST — Apr 17)