Resolved
Shipping partners have reported that the issue has been resolved and labels are now generating as expected. They are continuing to monitor for any further issues.
(15:00 EST — May 22)Update
A workaround has been implemented and most requests should be working as expected. We are continuing to monitor the situation.
(14:20 EST — May 22)Update
Shippo is reporting an outage. We will provide updates as we have them.
(13:00 EST — May 22)Investigating
Reports of label generation errors from Fulfillment and Shippo.
(13:00 EST — May 22)